Terms and Conditions

1. Definitions

1.1 “WE FIX IT” means We Fix IT (NT) Pty Ltd, its successors and assigns or any person acting on behalf of and with the authority of We Fix IT (NT) Pty Ltd.

1.2 “Customer” means the person/s buying the Goods as specified in any invoice, document or order, and if there is more than one Customer is a reference to each Customer jointly and severally.

1.3 “Goods” means all Goods or Services supplied by WE FIX IT to the Customer at the Customer’s request from time to time (where the context so permits the terms ‘Goods’ or ‘Services’ shall be interchangeable for the other).

1.4 “Price” means the Price payable for the Goods as agreed between WE FIX IT and the Customer in accordance with clause 4 below.

2. Acceptance

2.1 The Customer is taken to have exclusively accepted and is immediately bound, jointly and severally, by these terms and conditions if the Customer places an order for or accepts delivery of the Goods.

2.2 These terms and conditions may only be amended with WE FIX IT’s consent in writing and shall prevail to the extent of any inconsistency with any other document or agreement between the Customer and WE FIX IT.

3. Change in Control

3.1 The Customer shall give WE FIX IT not less than fourteen (14) days prior written notice of any proposed change of ownership of the Customer and/or any other change in the Customer’s details (including but not limited to, changes in the Customer’s name, address, contact phone or fax number/s, or business practice). The Customer shall be liable for any loss incurred by We Fix IT as a result of the Customer’s failure to comply with this clause.

4. Price and Payment

4.1 At WE FIX IT’s sole discretion the Price shall be either:

(a) as indicated on any invoice provided by WE FIX IT to the Customer; or

(b) WE FIX IT’s quoted price (subject to clause 4.2) which will be valid for the period stated in the quotation or otherwise for a period of thirty (30) days.

4.2 WE FIX IT reserves the right to change the Price if a variation to WE FIX IT’s quotation is requested.

4.3 At WE FIX IT’s sole discretion a deposit may be required.

4.4 Time for payment for the Goods being of the essence, the Price will be payable by the Customer on the date/s determined by WE FIX IT, which may be:

(a) on delivery of the Goods;

(b) the date specified on any invoice or other form as being the date for payment; or

(c) failing any notice to the contrary, the date which is seven (7) days following the date of any invoice given to the Customer by WE FIX IT.

4.5 Payment may be made by cash, bank cheque, electronic/on-line banking, credit card (plus a surcharge of up to two percent (2%) of the Price), or by any other method as agreed to between the

Customer and WE FIX IT.

4.6 Unless otherwise stated the Price does not include GST. In addition to the Price the Customer must pay to WE FIX IT an amount equal to any GST. WE FIX IT must pay for any supply by WE FIX IT

under this or any other agreement for the sale of the Goods. The Customer must pay GST, without deduction or set off of any other amounts, at the same time and on the same basis as the Customer pays

the Price. In addition the Customer must pay any other taxes and duties that may be applicable in addition to the Price except where they are expressly included in the Price.

5. Delivery of Goods

5.1 Delivery (“Delivery”) of the Goods is taken to occur at the time that:

(a) the Customer or the Customer’s nominated carrier takes possession of the Goods at WE FIX IT’s address; or

(b) WE FIX IT (or WE FIX IT’s nominated carrier) delivers the Goods to the Customer’s nominated address even if the Customer is not present at the address.

5.2 At WE FIX IT’s sole discretion the cost of delivery is either included in the Price or is in addition to the Price.

5.3 The Customer must take delivery by receipt or collection of the Goods whenever they are tendered for delivery. In the event that the Customer is unable to take delivery of the Goods as arranged

then WE FIX IT shall be entitled to charge a reasonable fee for redelivery and/or storage.

5.4 WE FIX IT may deliver the Goods in separate instalments. Each separate instalment shall be invoiced and paid in accordance with the provisions in these terms and conditions.

5.5 Any time or date given by WE FIX IT to the Customer is an estimate only. The Customer must still accept delivery of the Goods even if late and WE FIX IT will not be liable for any loss or damage

incurred by the Customer as a result of the delivery being late.

6. Risk

6.1 Risk of damage to or loss of the Goods passes to the Customer on Delivery and the Customer must insure the Goods on or before Delivery.

6.2 If any of the Goods are damaged or destroyed following delivery but prior to ownership passing to the Customer, WE FIX IT is entitled to receive all insurance proceeds payable for the Goods. The production of these terms and conditions by WE FIX IT is sufficient evidence of WE FIX IT’s rights to receive the insurance proceeds without the need for any person dealing with WE FIX IT to make further enquiries.

6.3 If the Customer requests WE FIX IT to leave Goods outside WE FIX IT’s premises for collection or to deliver the Goods to an unattended location then such Goods shall be left at the Customer’s sole risk.

6.4 The Customer acknowledges and accepts that WE FIX IT assumes no responsibility for scratching, thermal failure or stress, or other damage to goods howsoever arising.

6.5 Where the Customer has supplied specifications, requirements or templates for WE FIX IT to complete the Goods, the Customer acknowledges that WE FIX IT shall not be liable for any errors or damage resulting from the Customer’s incorrect specifications, requirements or templates unless there is a mistake by WE FIX IT by virtue of misinterpreting the information provided.

6.6 Whilst every care shall be taken by WE FIX IT, any damage or breakage to the Customer’s existing goods during works by WE FIX IT shall be at the Customer’s own risk (unless due to the negligence of WE FIX IT)

6.7 WE FIX IT shall not be held responsible or liable for any other loss or damage suffered by the Customer as a result of any direct or consequential loss, including without limitation, loss of data, loss of profits, loss of business goodwill or reputation, business interruption, equipment failures or other damage or loss.

6.8 In regards to data transfer and/or recovery, the Customer acknowledges that the work charged is for the transfer and/or recovery attempt and not for the success or failure of the transfer and/or recovery itself. The Customer acknowledges that the methods WE FIX IT uses to transfer and/or recover data may further damage a failing hard drive.

7. Title

7.1 WE FIX IT and the Customer agree that ownership of the Goods shall not pass until:

(a) the Customer has paid WE FIX IT all amounts owing to WE FIX IT; and

(b) the Customer has met all of its other obligations to WE FIX IT.

7.2 Receipt by WE FIX IT of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised.

7.3 It is further agreed that:

(a) until ownership of the Goods passes to the Customer in accordance with clause 7.1 that the Customer is only a bailee of the Goods and must return the Goods to WE FIX IT on request.

(b) the Customer holds the benefit of the Customer’s insurance of the Goods on trust for WE FIX IT and must pay to WE FIX IT the proceeds of any insurance in the event of the Goods being lost, damaged or destroyed.

(c) the Customer must not sell, dispose, or otherwise part with possession of the Goods other than in the ordinary course of business and for market value. If the Customer sells, disposes or parts with possession of the Goods then the Customer must hold the proceeds of any such act on trust for WE FIX IT and must pay or deliver the proceeds to WE FIX IT on demand.

(d) the Customer should not convert or process the Goods or intermix them with other goods but if the Customer does so then the Customer holds the resulting product on trust for the benefit of WE FIX IT and must sell, dispose of or return the resulting product to WE FIX IT as it so directs.

(e) the Customer irrevocably authorises WE FIX IT to enter any premises where WE FIX IT believes the Goods are kept and recover possession of the Goods.

(f) WE FIX IT may recover possession of any Goods in transit whether or not delivery has occurred.

(g) the Customer shall not charge or grant an encumbrance over the Goods nor grant nor otherwise give away any interest in the Goods while they remain the property of WE FIX IT.

(h) WE FIX IT may commence proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods has not passed to the Customer.

8. Personal Property Securities Act 2009 (“PPSA”)

8.1 In this clause financing statement, financing change statement, security agreement, and security interest has the meaning given to it by the PPSA.

8.2 Upon assenting to these terms and conditions in writing the Customer acknowledges and agrees that these terms and conditions constitute a security agreement for the purposes of the PPSA and creates a security interest in all Goods that have previously been supplied and that will be supplied in the future by WE FIX IT to the Customer.

8.3 The Customer undertakes to:

(a) promptly sign any further documents and/or provide any further information (such information to be complete, accurate and up-to-date in all respects) which WE FIX IT may reasonably require to;

(i) register a financing statement or financing change statement in relation to a security interest on the Personal Property Securities Register;

(ii) register any other document required to be registered by the PPSA; or

(iii) correct a defect in a statement referred to in clause 8.3(a)(i) or 8.3(a)(ii);

(b) indemnify, and upon demand reimburse, WE FIX IT for all expenses incurred in registering a financing statement or financing change statement on the Personal Property Securities Register established by the PPSA or releasing any Goods charged thereby;

(c) not register a financing change statement in respect of a security interest without the prior written consent of WE FIX IT;

(d) not register, or permit to be registered, a financing statement or a financing change statement in relation to the Goods in favour of a third party without the prior written consent of WE FIX IT;

(e) immediately advise WE FIX IT of any material change in its business practices of selling the Goods which would result in a change in the nature of proceeds derived from such sales.

8.4 WE FIX IT and the Customer agree that sections 96, 115 and 125 of the PPSA do not apply to the security agreement created by these terms and conditions.

8.5 The Customer waives their rights to receive notices under sections 95, 118, 121(4), 130, 132(3)(d) and 132(4) of the PPSA.

8.6 The Customer waives their rights as a grantor and/or a debtor under sections 142 and 143 of the PPSA.

8.7 Unless otherwise agreed to in writing by WE FIX IT, the Customer waives their right to receive a verification statement in accordance with section 157 of the PPSA.

8.8 The Customer must unconditionally ratify any actions taken by WE FIX IT under clauses 8.3 to 8.5.

8.9 Subject to any express provisions to the contrary nothing in these terms and conditions is intended to have the effect of contracting out of any of the provisions of the PPSA.

9. Security and Charge

9.1 In consideration of WE FIX IT agreeing to supply the Goods, the Customer charges all of its rights, title and interest (whether joint or several) in any land, realty or other assets capable of being charged, owned by the Customer either now or in the future, to secure the performance by the Customer of its obligations under these terms and conditions (including, but not limited to, the payment of any


9.2 The Customer indemnifies WE FIX IT from and against all WE FIX IT’s costs and disbursements including legal costs on a solicitor and own client basis incurred in exercising WE FIX IT’s rights under this clause.

9.3 The Customer irrevocably appoints WE FIX IT and each director of WE FIX IT as the Customer’s true and lawful attorney/s to perform all necessary acts to give effect to the provisions of this clause

9 including, but not limited to, signing any document on the Customer’s behalf.

10. Defects, Warranties and Returns, Competition and Consumer Act 2010 (CCA)

10.1 The Customer must inspect the Goods on delivery and must within seven (7) days of delivery notify WE FIX IT in writing of any evident defect/damage, shortage in quantity, or failure to comply with the description or quote. The Customer must notify any other alleged defect in the Goods as soon as reasonably possible after any such defect becomes evident. Upon such notification the Customer must allow WE FIX IT to inspect the Goods.

10.2 Under applicable State, Territory and Commonwealth Law (including, without limitation the CCA), certain statutory implied guarantees and warranties (including, without limitation the statutory guarantees under the CCA) may be implied into these terms and conditions (Non-Excluded Guarantees).

10.3 WE FIX IT acknowledges that nothing in these terms and conditions purports to modify or exclude the Non-Excluded Guarantees.

10.4 Except as expressly set out in these terms and conditions or in respect of the Non-Excluded Guarantees, WE FIX IT makes no warranties or other representations under these terms and conditions including but not limited to the quality or suitability of the Goods. WE FIX IT’s liability in respect of these warranties is limited to the fullest extent permitted by law.

10.5 If the Customer is a consumer within the meaning of the CCA, WE FIX IT’s liability is limited to the extent permitted by section 64A of Schedule 2.

10.6 If WE FIX IT is required to replace the Goods under this clause or the CCA, but is unable to do so, WE FIX IT may refund any money the Customer has paid for the Goods.

10.7 If the Customer is not a consumer within the meaning of the CCA, WE FIX IT’s liability for any defect or damage in the Goods is:

(a) limited to the value of any express warranty or warranty card provided to the Customer by WE FIX IT at WE FIX IT’s sole discretion;

(b) limited to any warranty to which WE FIX IT is entitled, if WE FIX IT did not manufacture the Goods;

(c) otherwise negated absolutely.

10.8 Subject to this clause 10, returns will only be accepted provided that:

(a) the Customer has complied with the provisions of clause 10.1; and

(b) WE FIX IT has agreed that the Goods are defective; and

(c) the Goods are returned within a reasonable time at the Customer’s cost (if that cost is not significant); and

(d) the Goods are returned in as close a condition to that in which they were delivered as is possible.

10.9 Notwithstanding clauses 10.1 to 10.8 but subject to the CCA, WE FIX IT shall not be liable for any defect or damage which may be caused or partly caused by or arise as a result of:

(a) the Customer failing to properly maintain or store any Goods;

(b) the Customer using the Goods for any purpose other than that for which they were designed;

(c) the Customer continuing the use of any Goods after any defect became apparent or should have become apparent to a reasonably prudent operator or user;

(d) the Customer failing to follow any instructions or guidelines provided by WE FIX IT;

(e) fair wear and tear, any accident, or act of God.

10.10 Notwithstanding anything contained in this clause if WE FIX IT is required by a law to accept a return then WE FIX IT will only accept a return on the conditions imposed by that law.

11. Default and Consequences of Default

11.1 Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of two and a half percent (2.5%) per calendar month (and at WE FIX IT’s sole discretion such interest shall compound monthly at such a rate) after as well as before any judgment.

11.2 If the Customer owes WE FIX IT any money the Customer shall indemnify WE FIX IT from and against all costs and disbursements incurred by WE FIX IT in recovering the debt (including but not limited to internal administration fees, legal costs on a solicitor and own client basis, WE FIX IT’s contract default fees, and bank dishonour fees).

11.3 Without prejudice to any other remedies WE FIX IT may have, if at any time the Customer is in breach of any obligation (including those relating to payment) under these terms and conditions WE FIX IT may suspend or terminate the supply of Goods to the Customer. WE FIX IT will not be liable to the Customer for any loss or damage the Customer suffers because WE FIX IT has exercised its rights under this clause.

11.4 Without prejudice to WE FIX IT’s other remedies at law WE FIX IT shall be entitled to cancel all or any part of any order of the Customer which remains unfulfilled and all amounts owing to WE FIX IT shall, whether or not due for payment, become immediately payable if:

(a) any money payable to WE FIX IT becomes overdue, or in WE FIX IT’s opinion the Customer will be unable to make a payment when it falls due;

(b) the Customer becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or

(c) a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Customer or any asset of the Customer.

12. Cancellation

12.1 WE FIX IT may cancel any contract to which these terms and conditions apply or cancel delivery of Goods at any time before the Goods are delivered by giving written notice to the Customer. On giving such notice WE FIX IT shall repay to the Customer any money paid by the Customer for the Goods. WE FIX IT shall not be liable for any loss or damage whatsoever arising from such cancellation.

12.2 In the event that the Customer cancels delivery of Goods the Customer shall be liable for any and all loss incurred (whether direct or indirect) by WE FIX IT as a direct result of the cancellation (including, but not limited to, any loss of profits).

12.3 Cancellation of orders for Goods made to the Customer’s specifications, or for non-stocklist items, will definitely not be accepted once production has commenced, or an order has been placed.

13. Privacy Act 1988

13.1 The Customer agrees for WE FIX IT to obtain from a credit reporting agency a credit report containing personal credit information about the Customer in relation to credit provided by WE FIX IT.

13.2 The Customer agrees that WE FIX IT may exchange information about the Customer with those credit providers either named as trade referees by the Customer or named in a consumer credit report issued by a credit reporting agency for the following purposes:

(a) to assess an application by the Customer; and/or

(b) to notify other credit providers of a default by the Customer; and/or

(c) to exchange information with other credit providers as to the status of this credit account, where the Customer is in default with other credit providers; and/or

(d) to assess the creditworthiness of the Customer.

13.3 The Customer understands that the information exchanged can include anything about the Customer’s creditworthiness, credit standing, credit history or credit capacity that credit providers are allowed to exchange under the Privacy Act 1988.

13.4 The Customer consents to WE FIX IT being given a consumer credit report to collect overdue payment on commercial credit (Section 18K(1)(h) Privacy Act 1988).

13.5 The Customer agrees that personal credit information provided may be used and retained by WE FIX IT for the following purposes (and for other purposes as shall be agreed between the Customer and Seller or required by law from time to time):

(a) the provision of Goods; and/or

(b) the marketing of Goods by WE FIX IT, its agents or distributors; and/or

(c) analysing, verifying and/or checking the Customer’s credit, payment and/or status in relation to the provision of Goods; and/or

(d) processing of any payment instructions, direct debit facilities and/or credit facilities requested by the Customer; and/or

(e) enabling the daily operation of Customer’s account and/or the collection of amounts outstanding in the Customer’s account in relation to the Goods.

13.6 WE FIX IT may give information about the Customer to a credit reporting agency for the following purposes:

(a) to obtain a consumer credit report about the Customer;

(b) allow the credit reporting agency to create or maintain a credit information file containing information about the Customer.

13.7 The information given to the credit reporting agency may include:

(a) personal particulars (the Customer’s name, sex, address, previous addresses, date of birth, name of employer and driver’s licence number);

(b) details concerning the Customer’s application for credit or commercial credit and the amount requested;

(c) advice that WE FIX IT is a current credit provider to the Customer;

(d) advice of any overdue accounts, loan repayments, and/or any outstanding monies owing which are overdue by more than sixty (60) days, and for which debt collection action has been started;

(e) that the Customer’s overdue accounts, loan repayments and/or any outstanding monies are no longer overdue in respect of any default that has been listed;

(f) information that, in the opinion of WE FIX IT, the Customer has committed a serious credit infringement (that is, fraudulently or shown an intention not to comply with the Customer’s credit obligations);

(g) advice that cheques drawn by the Customer for one hundred dollars ($100) or more, have been dishonoured more than once;

(h) that credit provided to the Customer by WE FIX IT has been paid or otherwise discharged.

14. Unpaid Seller’s Rights

14.1 Where the Customer has left any item with WE FIX IT for repair, modification, exchange or for WE FIX IT to perform any other service in relation to the item and WE FIX IT has not received or been tendered the whole of any monies owing to it by the Customer, WE FIX IT shall have, until all monies owing to WE FIX IT are paid:

(a) a lien on the item; and

(b) the right to retain or sell the item, such sale to be undertaken in accordance with any legislation applicable to the sale or disposal of uncollected goods.

14.2 The lien of WE FIX IT shall continue despite the commencement of proceedings, or judgment for any monies owing to WE FIX IT having been obtained against the Customer.

15. General

15.1 The failure by WE FIX IT to enforce any provision of these terms and conditions shall not be treated as a waiver of that provision, nor shall it affect WE FIX IT’s right to subsequently enforce that provision. If any provision of these terms and conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.

15.2 These terms and conditions and any contract to which they apply shall be governed by the laws of Northern Territory in which WE FIX IT has its principal place of business, and are subject to the jurisdiction of the courts in Northern Territory.

15.3 Subject to clause 10 WE FIX IT shall be under no liability whatsoever to the Customer for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by WE FIX IT of these terms and conditions (alternatively WE FIX IT’s liability shall be limited to damages which under no circumstances shall exceed the Price of the Goods).

15.4 The Customer shall not be entitled to set off against, or deduct from the Price, any sums owed or claimed to be owed to the Customer by WE FIX IT nor to withhold payment of any invoice because part of that invoice is in dispute.

15.5 WE FIX IT may license or sub-contract all or any part of its rights and obligations without the Customer’s consent.

15.6 The Customer agrees that WE FIX IT may amend these terms and conditions at any time. If WE FIX IT makes a change to these terms and conditions, then that change will take effect from the date

on which WE FIX IT notifies the Customer of such change. The Customer will be taken to have accepted such changes if the Customer makes a further request for WE FIX IT to provide Goods to the Customer.

15.7 Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond the reasonable control of either party.

15.8 The Customer warrants that it has the power to enter into this agreement and has obtained all necessary authorisations to allow it to do so, it is not insolvent and that this agreement creates binding and valid legal obligations on it.



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2/24 Litchfield St, Darwin NT 0800
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